SOLUTION · COMPLIANCE & PHARMACOVIGILANCE

Your MAH obligations extend into aesthetics. The data stack didn't. Now it does.

Continuous surveillance of prescriber credentials, off-label promotion, CAP Code breaches, and social-media adverse events across 15,000 UK aesthetic clinics. Purpose-built for MAH obligations under the Human Medicines Regulations 2012 Part 11 and the incoming 2027 licensing regime.

Book a demo → See a compliance sample

Continuous

Monitoring cadence

GMC/NMC

AI-classified

Human-reviewed

WHAT WE MONITOR

Five surveillance streams. Continuously active.

Compliance and PV monitoring runs continuously across your full customer base, and the wider market where your product is being used. Every alert is AI-classified by severity, then human-reviewed before landing in your PV team's inbox. No false-positive fatigue, no missed signals.

Prescriber verification

Continuous cross-reference against GMC, NMC, GDC, and GPhC registers. Flags prescriber status changes, retirements, or removals at customer clinics.

Off-label promotion detection

Clinic websites and social media scanned for claims that promote your product for unapproved indications. Flagged by severity for PMCPA review.

CAP Code and advertising compliance

Clinic advertising monitored for breaches of CAP Code rules for prescription-only medicines: before/after imagery, pricing mentions, influencer content.

Adverse-event surveillance

Patient-reported complications on Instagram, TikTok, Trustpilot, Google Reviews. AI-classified by product, severity, and reportability under your PV SOPs.

Licensing regime readiness

Tracks which customer clinics will require premises licences under the 2027 amber / green tier framework. Regional rollout status updated monthly.

PV alerts · March 2026

12 total · 3 high

Possible AE reported on Instagram

Toxin migration · clinic confirmed using [brand] · YCS reportable

Off-label claim detected

"Masseter injection for TMJ relief" on clinic website

CAP Code concern · TikTok

Before/after + brand mention · pricing disclosure missing

Prescriber left customer clinic

Nova Aesthetic Clinic · no current prescriber on record

Save Face lapsed

Customer clinic · not renewed since Q4 2025

Stylised example · delivered via secure dashboard

REGULATORY FRAMEWORK

Designed around the obligations your team already manages.

Compliance and PV monitoring is structured to support your existing regulatory obligations, not invent new ones. We speak the same language as your PV SOPs, legal counsel, and PMCPA liaison.

HMR 2012 · Part 11

MAH pharmacovigilance obligations

Supports your obligation to collect, assess, and report adverse drug reactions across the channel where your product is used.

HMR 2012 · Reg 214

Prescription-only medicine supply

Prescriber verification evidence to support PGD/supply-chain due diligence, especially relevant for distributor and pharmacy customers.

CAP Code · (POMs)

Advertising standards for POMs

Monitoring for breaches of rules prohibiting advertising of prescription-only medicines to the public.

PMCPA · ABPI Code

ABPI Code of Practice

Surfaces conduct that would warrant self-reporting under the Code: off-label claims, inducements, unapproved promotional tactics.

HCA 2022 · S.180

Non-surgical cosmetic licensing regime

Tracks customer readiness for the incoming amber/green tier licensing framework, including premises licence requirements by local authority.

DELIVERY

Delivered into your PV workflow.

Three delivery modes, one surveillance layer. Every alert is human-reviewed before it reaches you.

◉

Secure Dashboard

Web-based alert dashboard with role-based access for your PV and medical-affairs team. Exportable audit trail for regulatory inspections.

→ Real-time alert feed
→ Severity classification
→ Case-by-case notes
→ Inspection-ready export

Email and SOP Integration

High-severity alerts land in a dedicated mailbox aligned with your intake SOPs. Medium-severity summarised weekly. Low-severity monthly.

→ SOP-aligned triage
→ Dedicated alerts mailbox
→ Weekly / monthly digests

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Argus / Veeva Vault Feed

API integration into your existing PV case management system. Alerts flow into Argus or Veeva Vault as draft cases for your team to triage.

→ Argus Safety integration
→ Veeva Vault Safety feed
→ Custom PV system connectors

PRICING

Annual subscription. Scaled to your product portfolio.

Pricing scales with the number of products monitored and the depth of surveillance required.

TIER 01

Single Product

£25,000 -£35,000

Per year

Continuous monitoring for one product across your UK customer base. Ideal for specialist injectables and single-SKU portfolios.

✓ One product monitored
✓ Full alert classification
✓ Secure dashboard access
✓ Monthly PV summary

Portfolio Monitoring

£45,000 -£70,000

Per year

Multiple products, full compliance surveillance suite, and integration into your existing PV case-management system.

✓ Up to 5 products
✓ Full compliance streams
✓ Argus / Vault integration
✓ Named PV analyst
✓ Quarterly PV committee briefing

TIER 03

Enterprise PV

£90,000 +

Per year

Full portfolio coverage, deeper surveillance, and on-demand PV research. For MAHs with broad aesthetic portfolios.

✓ Unlimited portfolio
✓ Priority human-review SLA
✓ Ad-hoc PV research requests
✓ Regulatory inspection support
✓ Direct PV-team access

REGULATORY FAQ

The questions your regulatory team will ask first.

Full technical documentation, data-protection impact assessment, PV SOPs, information security review, available under NDA for procurement.

Does AestheticIQ replace our in-house PV system?

No. We are a surveillance and signal-detection layer that feeds alerts into your existing PV case-management system (Argus, Veeva Vault, or custom). Your PV team retains case ownership, triage, and regulatory reporting.

How are alerts classified and human-reviewed?

Alerts are AI-classified for severity and reportability, then human-reviewed by a trained analyst before landing in your dashboard. No raw social media content is routed directly to your team.

Is the service inspection-ready?

Yes. Audit trail, source lineage, and human-review logs are maintained for every alert. Full documentation available for MHRA inspection support and internal PV audit.

How does this handle GDPR and patient data?

We do not collect or store patient data. Surveillance is limited to publicly-posted content from clinic websites and public social media profiles. No consumer data processing; full DPA available.

What is your SLA for high-severity alerts?

High-severity alerts are dispatched within 24 hours of detection, with human-review completed. Portfolio and Enterprise tiers include same-day SLA for product-specific safety flags.

Can you support MHRA inspections?

Yes. Customers on Portfolio or Enterprise tiers receive dedicated inspection support including evidence packs, audit-trail exports, and direct analyst availability during inspection periods.

GET STARTED

Bring your PV team. We'll show them how it works.

PV and regulatory buyers appreciate a technical walkthrough. We'll run one directly with your team, covering integration, classification, audit trail, and regulatory fit.

Book a technical demo → Request sample pack